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Old 25th July 2008, 08:36 PM   #11 (permalink)
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Default bad daiwa

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im with you on the Daiwa luggage, the carryall is very poor(imo), the net bag zips break real quick, the rod bags seem ok tho.
It is smart luggage but i wont buy again, going to switch to Preston hardcase i think

smalleey
15mnts old and its out side in the rain no good just ordered gti made in england from a very nice man called phill ogden daiwa should ask him 4 help with customer quality and decent manners
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Old 25th July 2008, 08:47 PM   #12 (permalink)
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Default bad dawia

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I think this may be the way things will go. I wonder which if any makes of tackle are made in this country. Don't know what the answer is, apart from filling in any "guarantee" forms which come with the product. Having said that, I think the "bowl of rice" culture is here to stay.
love cornwall!! just ordered GTI english from a very nice chap called phill oghen poor poor dawia just lost a very good customer from Bansley
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Old 25th July 2008, 09:08 PM   #13 (permalink)
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I had a landing net handle break apart on its first outing and also the flat back brolley break on its first outing in strong winds so went back to tackle shop and got my money back. I do own a 10 year old connisuar 11/13 ft feeder rod top bit of kit.
my 5 in one handle bust plus flat bk bust also tdr2508 reel but my lugga as just fell to bits mr reed at daiwa does not give s+<t
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Old 25th July 2008, 09:16 PM   #14 (permalink)
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I had a bale arm spring go on a daiwa reel once. I was not impressed with their after sales service. Can't remember what they charged, but the postage rubbed salt into the wound.
poor poor dawia got it wrong again .just ord GTI luagga ENGILSH not pull apart ching chong crap.
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Old 26th July 2008, 12:19 AM   #15 (permalink)
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going against the grain peeps,never ad a prob(maybe lucky) wind broke the no4 section of my exceller pole and had a replacement within 2 weeks,(told weak point on section due to manufacturing probs)think all companies have have their probs and due to the amount of products they ship out its bound to happen.but aftersales service should be 1st class on any item by any supplier.got 90% of daiwa stuff and thats the reason i went cos they are ::BRITISH:: still happy and as long as i am i will continue to buy,when not i will change...cant fault you if its that bad for you would do the same...........
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Old 26th July 2008, 05:59 AM   #16 (permalink)
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You wont go far wrong with G.T.I . I kid you not , iv'e had a carryall for maybe 12 years , never cleaned it , and only this year has a small hole appeared . First class stuff . Does anyone know if they do a brochure with all their products
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Old 26th July 2008, 10:47 PM   #17 (permalink)
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ACH, Daiwa might have a point!
I have had the tournament luggage for about 3 yrs now no problem, lots of daiwa reels including TDRS again no problem. Any time i have had a problem with a Daiwa pole section its been sorted within in a week, perhaps your attitude has peed em off and by trying to slate them on a forum do you honestly thing there going to sort out your problems?
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Old 27th July 2008, 06:46 PM   #18 (permalink)
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Its not just Daiwa some of the worst tackle I have bought as been Preston.
Most tackle now is made in China and in some cases India, buying brand named tackle ensures you pay highest price not get the best quality
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Old 28th July 2008, 09:16 PM   #19 (permalink)
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you know what.......im a little fed up of tackle firms being slated.......anyone tell me about the good service we get from them.....MAP were brilliant to me when i broke a section offered me a loan till mine came threw.. match box have listened to my problem and are more than willing to help.my dealings with Shakespeare are also good replacements sent out in post.......any other good sevice
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Old 28th July 2008, 09:49 PM   #20 (permalink)
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Every company out there will have the odd problem, especially big companies like Diawa, taking the amount of sales against complaints the percentage of complaints is very low

a lot can be said for how you look after your kit I have the same luggage and no problems I can see so far, Im quite heavy handed and tend to throw my stuff about a bit,

I personally think Diawa's customer service is very good and they will still be around for many years to come.
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